Overview

Trusted member of and/or has a close understanding of the community served. This trusting relationship enable the worker to serve as a liaison/link/intermediary between health and social services and the community to facilitate access to services and improve the quality and cultural competence of service delivery. Also builds individual and community capacity by increasing health knowledge and self-sufficiency through a range of activities such as outreach, community education, informal counseling, social support and advocacy. The position on the Community Case Management team will support patient engagement with execution of the care plan, work as a team member and to the community case manager, provider and community resources. Will support targeted patient outreach events including outreach events and street outreach.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Certified Community Health Worker (CCHW) Required - Within 24 Months of Hire
Education

High School Diploma or Equivalent Required - And College Courses Related Field Or Associate's Degree Related Field Preferred
Experience

1 Year Customer Service Required

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