The incumbent functions as the administrative and clinical director of the Mental Health Serious Mental Illness Programs. Responsibilities are complex in scope, involving the oversight of staff within the programs as well as the management of the complex mental health programs. The incumbent is responsible for defining the mission and vision of the clinical service, in support of the overall VA mission. Major duties include, but are not limited to:Psychology Program Manager (90% of time): Administrative and programmatic supervision of subordinates which includes providing input to hiring decisions, monitoring and evaluating performance, approval of leave, disciplining, and recommending termination when warranted. Additionally, ensuring an appropriate high-quality training experience for pre-doctoral psychology interns. Line and staff authority for resource allocations within the areas of responsibility. Develop short-and long-range goals and plans for the programs and implement policies and procedures to ensure goal attainment. Oversee and ensure program compliance with VHA national program guidelines, the Joint Commission and other regulatory and accrediting (CARF) standards. Organization of resources to ensure immediate access to expert mental health consultation for colleagues and access to services for patients from all areas of the health care system. Develop and monitor treatment program content to ensure it is evidence-based and sufficiently comprehensive to meet the biopsychosocial needs of all Veterans served by the program. Services may include individual, family, group psychotherapy and psychoeducation, psychiatric medication consultation and management, mental health case management and treatment coordination, and telehealth services. Manage admission and discharge processes to ensure optimal patient flow and coordinated transition between levels of care. Facilitate cohesion and communication among the interdisciplinary team members (e.g., psychologists, psychiatry, social workers, vocational rehabilitation specialists, nurses, peer supports, program support assistants), and mediate conflicts as they arise. 9. Collect, aggregate, and analyze data to monitor treatment outcomes and to facilitate data driven quality assurance processes; oversee and ensure completion of required program reports. Interact with referring providers in order to promote access, knowledge of the programs, and feedback about customer satisfaction. Establishing guidelines and clearly communicating performance expectations for staff; engaging in continuous monitoring of staff performance; collaborating with discipline 4 leads and providing informal feedback and clearly communicating through the formal employee performance management system. Responsible for all aspects, in collaboration with the Mental Health Service Line Director, of the treatment program(s) including: programmatic planning, development, implementation, and ongoing monitoring; analysis of data including the interpretation of trends and patterns; and reporting programmatic results, and resource utilization. Consultation, training and monitoring of Special Programs services in the medical center and three rural CBOC's. Coordinate the work of individuals in multiple disciplines and working closely with professional discipline leads within the health care system to ensure professional staff are operating within their scope of practice and at the highest level of their professional abilities to ensure programmatic success in providing the highest quality health care to the Veterans served. Liaison and coordinate with other mental health managers as well as other key stakeholders/leadership to ensure the appropriateness and continuity of care for patients, to develop and implement policies and procedures impacting the entire health care system, and to engage in systems redesign projects to improve care throughout the health care system. Ensures that high quality outpatient-based treatment programs/services remain consistent with the evolving health care needs of the total veteran patient population utilizing an evidence-based, best-practice approach. Member of the Director's Staff and other relevant committees. Establish, request and monitor Transitional Work budget. Incumbent is designated as an Approving Official or Alternate Approving Official for the Government Purchase Card. Clinical Responsibilities and Academic/Teaching/Training (10% of time). Provides occasional direct clinical care (e.g., evidence-based psychotherapy, psychoeducation, or assessment). Provides clinical supervision to psychologists in training (e.g., psychology interns). Provides supervision and support to other trainees such as psychology, nursing, advance practice clinicians. Work Schedule: Monday-Friday 8:00am-4:30pm Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.