Work/Life Connections EAP Clinical Counselor & Share Center Coordinator
Deliver direct clinical services to faculty and staff for Work/Life Connections-EAP. The Clinical Counselor is responsible for making independent decisions regarding clinical assessment, treatment planning, and management of caseload and recommendations for employee return to work within the Program guidelines. Provides services under the clinical supervision of the EAP Clinical Manager.
As part of the SHARE Program, this position supports individuals and Vanderbilt University Medical Center on matters of sexual harassment through direct clinical services, consultation, and training.
Unit Summary :
Welcome to Work/Life Connections-EAP, the internal employee assistance program of Vanderbilt within Health and Wellness for Faculty and Staff. Our offices are located in the basement floor of the Medical Arts Building at Vanderbilt University Medical Center. We provide assessment, brief solutions focused counseling, performance coaching, consultation services for managers, critical incident stress management, referral, case management, recovery support and monitoring, and skill building workshops for the Vanderbilt University and Vanderbilt University Medical Center faculty and staff.
Our experienced service-oriented clinical care is delivered by the collaborative, team-focused efforts of an multi-disciplinary EAP team including Clinical Licensed Clinical Social Workers, a Master Nurse Clinician, Licensed Professional Counselors, Clinical Psychologist, and Consulting Psychiatrists. Our Leadership Team is comprised of our Health and Wellness Executive Director, Medical Director, Manager, Assistant Manager, and Lead Administrative Assistant.
We are dedicated, customer-oriented Team with the mission of elevating the psychological resilience of the faculty and staff at Vanderbilt.
SHARE Program Overview:
The SHARE (Sexual Harassment Awareness, Response, & Education) Program is a place where employees and others working within the Vanderbilt University Medical Center (VUMC) community can share concerns about sexual harassment incidents or behavior when they may not be ready to share details or move forward on an investigation. The SHARE program is a resource for anyone who, in connection with VUMC activities and programs, experiences sexual harassment that interferes with or limits the ability of a member of the community to participate in or to receive benefits, services, or opportunities from the VUMC activities or programs.
Organizationally, the program is under the umbrella of Health and Wellness and within the same division as Work/Life Connections - EAP (WLC-EAP) but distinct in name/office/function/person from that program. However, SHARE staff will work closely with WLC-EAP to transition to the appropriate clinical care (e.g. counseling) when desired.
Shift: Monday - Friday 8:00 AM - 5:00 PM
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity -- of culture, thinking, learning and leading -- is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
VUMC Recent Accomplishments:
Because we are committed to providing the best in patient care, education, and research, we are proud of our recent accomplishments:
* US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children's Hospital at Vanderbilt named as one of the Best Children's Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
* Healthcare's Most Wired: Among the nation's 100 "most-wired" hospitals and health systems for its efforts in innovative medical technology.
* Becker's Hospital Review: named as one of the "100 Great Hospitals in America", in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
* The Leapfrog Group: One of only 10 children's hospitals in the to be named at Leapfrog Top Hospital.
* American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
* Magnet Recognition Program: Received our third consecutive Magnet designations.
* National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
* Human Rights Campaign Healthcare Equality Index: 6 th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
Conducts assessment and referral of employees with personal and job related problems.
Provides short-term counseling, as appropriate.
Provides crisis intervention and CISM (critical incident stress management services) for individuals and groups of employees in response to traumatic events as needed.
Monitors and supports employees in recovery from chemical dependency, particularly the impaired nurses and physicians. Arranges their re-entry into the workplace as appropriate. Encourage employees to sign an alcohol and drug agreement with EAP. Works closely with the Professional Assistance Programs and treatment centers. Intervenes as needed with employees who do not comply with agreement. Conducts discharge planning meetings with employees and counselor at the treatment center.
Performs management consultations to facilitate early identification, intervention, and referral of employees with job performance problems.
Participates on an as needed basis with policy initiatives especially related to the Drug Free Workplace and Violence in the Workplace.
Maintains confidentiality of all EAP client records. Provides documentation of client's biopsychological needs, assessment and treatment plan recommendations.
Participates in EAP Staff meetings to discuss EAP client cases, particularly complex cases requiring supervision
Develop a supportive response to anyone in the VUMC community who is experiencing or has witnessed sexual harassment.
Encourage victims to alert the appropriate authority, e.g. VUMC Employee and Labor Relations, when they are experiencing sexual harassment
Work in consultation with other VUMC entities to develop preventive plans for departments or individuals suspected of perpetrating sexual harassment.
Provide sexual harassment education for the VUMC community.
Collect data and identify trends that inform actions to reduce the risk of sexual harassment within VUMC.
Internal: The nature of the work performed by this position is extremely confidential, involving risk-management decisions that require frequent communication and collaboration with the Work/Life Connections -EAP Manager, Work/Life Connections - EAP Clinical Manager, and the Health and Wellness Medical Director. The position requires the development of effective relationships with internal departments such as Employee Relations, Occupational Health Clinic, Police and Security, Recruitment and Staffing, Risk Management, Legal and other areas as appropriate.
External: The confidential nature of the work requires that the Work/Life Connections EAP strictly adhere to Federal Confidentiality Guidelines, including those for Alcohol and Drug. Communications occur between Work/Life Connections EAP treatment centers, Professional Assistance Programs, medical centers and/or clinics, physicians, facilities, family members, Department of Human Services, private therapists and other individuals or agencies as needed.
Patient/Student Contact: May have occasional contact with employees who are patients at Vanderbilt or other facilities.
Experience in supporting victims of sexual harassment.
Working knowledge of regulatory obligations impacting both employers and clinical professionals.
Experience working in a University or Medical Center setting is a plus.
Experience handling confidential matters and maintaining professional boundaries.
Minimum of a master's degree in social work, psychology or related clinical human services discipline. Minimum of 3-5 years clinical experience - EAP experience preferred. Clinical experience ideally includes significant assessment, brief counseling, crisis intervention, CISM, and substance abuse work. Work with diverse populations and issues of sexual harassment is desired.
Licensed in counseling field required; CEAP preferred.
Position requires an advanced level of clinical experience; familiarity with and expertise in responding to complex and sensitive workplace issues; demonstrated ability in both written and verbal communication skills, knowledge of human resource functions, clinical supervision skills, organizational consultation skills. Also, position requires knowledge of and ability to work with the diverse workforce of a hospital and university; including multi-cultural, ethnic, socio-economic, educational, and age specific populations; knowledge of Vanderbilt policy and procedures, federal, state and local laws and regulation regarding alcohol and other drugs, employee relations-labor relations, disability, mental health and worker's compensation; a working knowledge of and the ability to intervene in a broad range of clinical problems such as behavioral, family, interpersonal, parent-child, substance abuse and suicidal/homicide risk.
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period. Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As t...he largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.