Under broad direction of the Town manager, incumbent plans, directs and oversees human services programs, including Youth and Family clinical services, outreach services, substance abuse prevention and creative experiences. Provides counseling services to community.
Supervises the daily activities of clinical, substance abuse prevention, outreach, creative experiences and administrative staff; provides performance feedback both formally and informally, interprets and enforces policies and procedures and communicates effectively. Manages staffing needs and engages in human resources activities, such as hiring and performance management.
Ensures a respectful and safe work environment for all by fostering a culture of mutual respect, appreciation for diversity, and accountability for ethical behavior.
Develops staff through formal and informal training, coaching, mentorship, and positive leadership modeling.
Works with Human Services staff, schools, families and other community stakeholders to identify needs and develop responsive plans of actions. Accesses resources in the community, state and federal government to develop, implement and evaluate responsive programs. Coordinates activities on a short and long-term basis to ensure community support, personnel, and materials necessary for program success.
Performs initial and ongoing clinical assessments, treatment plans and ongoing evaluation, using a multicultural lens. Develops evidence-based treatment plans in collaboration with clients; in an accessible way, explains presenting concerns and treatment methods that honors client autonomy and reinforces client strengths. Conducts related research.
Provides psychotherapy to clients, including, individual, couples, or families, ensuring engagement is client-focused and therapeutic in nature. Facilitates group counseling, psychoeducation, crisis intervention, and referrals. Provides advocacy for Town residents.
Ensures counseling records of the Agency document informed consent, therapeutic interventions and client response/progress; ensures the confidentiality and security of all clinical records, physical and electronic. Ensures staff is HIPAA trained and compliant.
Develops and administers department annual budget.
Prepares and administers grants.
Performs other duties as required.
Maintains confidentiality of records and information in compliance with HIPAA
Represents the Town in a professional and courteous manner at all times; observes and respects the dignity of all persons
Observes safe work practices
Observes state traffic laws
Regularly attends and is punctual for work
Works evenings and weekends as necessary
Models a strong work ethic by carrying out responsibilities diligently and managing time productively
public administration, principles and practices as applied to family and youth counseling
clinical counseling principles, practices and ethics
human development; couples and family systems theories; and multicultural issues
state traffic laws
individual, couples and family counseling; group counseling; and crisis intervention
verbal communication, including the ability to explain concepts to individuals and groups
Strong interpersonal, supervisory and leadership skills
maintain patient confidentiality
make sound clinical judgments and ethical and effective intervention decisions
write clear and concise clinical notes and records
establish and maintain therapeutic alliances with diverse clients
administer policies and procedures, staffing resources, office operations, budget, and grant funds
build trust and maintain accountability with staff
work collaboratively with Town Manager and colleagues to achieve organization-wide priorities and objectives
Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, stooping, reaching, carrying items such as papers, books or files
Must be able to
push/pull/lift objects of up to twenty (20) pounds and sit for prolonged periods, perform manipulative skills, requiring hand-eye coordination such as keyboard skills
see objects closely as in reading case histories
hear normal sounds with background noise, distinguish voice patterns and communicate with speech as in using a telephone and making presentations
attend to detail and concentrate for sixty (60) minutes or more with some interruptions, remember multiple assignments over long periods of time and understand the theories behind several related concepts
perform simple mathematic calculations
write effectively, as appropriate to the needs of the audience
MINIMUM TRAINING AND EXPERIENCE:
Master’s degree from a recognized college or university in Counseling, Social Work, or related field
Ten (10) years of work experience in youth and family counseling
Three (3) years administrative and supervisory experience
LICENSE OR CERTIFICATION:
State of Connecticut, Department of Public Health LCSW, LMFT, LPC; or, Psy.D. (if not licensed)
Internal Number: 21-00003
About Town of Glastonbury
Incorporated in 1693, Glastonbury is one of Connecticut’s oldest municipalities. Conveniently located approximately 10 miles southeast of Hartford, the state’s capital city, the town's nearly 35,000 residents enjoy the many historic sites, picturesque parks and open spaces, convenient access to the Connecticut River, and countless programs & activities offered by the Town and community organizations. Glastonbury is proud to be well known for its outstanding public education, excellent municipal management, and exceptionally high quality of life.